Inspection tools - A water supply line leading to a refrigerator leaked, causing water damage to the wood floor underneath.  The homeowner dried the floor with a towel, and deemed it dry.  The blue areas on the thermal imaging camera shows the excess moisture still present.

We use sophisticated tools to get the complete picture.

Candle soot - Here are a couple of rooms that have black lines on the ceiling.  There was no fire in these rooms, nor anywhere in the house.  Can these lines be mold?  Something else?

These lines are caused by soot left over from heavy cigarette and candle use.  The warm air carries the soot particles up to the ceiling, where it collects near the rafters there.  Through repeated use and lack of ventilation, enough soot collected on the ceiling to show these black lines.

Homeowners inexperienced in cleaning this type of smoke and soot may set the stain permanently into the walls and ceiling, where paint is the only option.  Call the experts at SERVPRO Bedford Park/Burbank at 708-430-3600, where we will come out, assess, and give you a plan on how to get your home back to normal again.

The manager of this business had water issues that started next door.  He called us out to check to make sure the walls and carpet were dry.  He said he knew the carpet was dry, "because it feels dry."

We only had to turn on the thermal camera to determine that he was wrong.  Notice the blue/purple areas; that's where moisture is hiding in the carpet and pad.  If gone unchecked, mold growth would have been a high probability.

Not sure about wet walls or carpet after a water damage?  Call the experts at SERVPRO Bedford Park/Burbank. 708-430-3600.

Mold - Whether you're gone on a two week vacation, or winter down in Arizona, the last thing you want to see when you return home is mold on your walls.

Mold flourishes when there is an abundance of moisture present in the air.  The first thing to determine is how the moisture got there.  Is there a pipe leak?  Condensation?  Another cause?

The moisture issue must be fixed before any mold remediation can occur.  Once that has been accomplished, then a check of where the moisture migrated, such as under a floor, inside a wall, etc.  Then structure drying can then begin.

Containment must be set up to help prevent cross contamination to unaffected areas once the mold remediation starts.  Finally, an anti-microbial spray is used to help prevent further mold issues.

if you suspect mold in your home, call the experts at SERVPRO Bedford Park/Burbank at 708-430-3600.

This homeowner had a small waterline leak leading to his refrigerator.  It had probably been leaking for some time before being discovered and fixed.

There was obvious water damage in the kitchen, but, as a precaution, we check other areas to where water MIGHT travel, like the adjoining rooms and areas below.

This floor "looked" dry, but there were some subtle clues that the floor might be wet.  The baseboard is pulled slightly away from the wall (on the left), and the floor is beginning to "cup", meaning the edges of the planks are starting to curl upwards.  

Readings with the thermal imaging camera and the non-obtrusive meter (shown) shows above average moisture present.

Call 708-430-3600 for the same quality inspection.

SERVPRO of Bedford Park/Burbank recently assisted a Bank when their basement flooded. There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call at 708-430-3600 and we’ll be there fast with the help you need.

SERVPRO holds a quarterly CSR Forum for Customer Service Reps in the region, to update everyone on new services, share ideas among each other, and energize the group to better serve public.